Privacy Policy
Effective Date: September 2, 2026
Last Updated: September 2, 2026
C.S. Duncan Books (“we,” “us,” or “our”) operates csduncanbooks.com (the “Site”). This Privacy Policy explains what information we collect when you visit or make a purchase on the Site, how we use it, and the choices you have.
By using this Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information you give us directly, such as when you make a purchase, create an account, sign up for our email list, or contact us:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment information, which is processed securely by our payment processors. We do not store your full card details on our own servers.
- Any message content you send us through our contact form
Information collected automatically when you browse the Site may include:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Referring website
This information is typically collected through standard WordPress/WooCommerce logging and cookies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including shipping physical books and delivering digital downloads
- Communicate with you about orders, confirmations, and support requests
- Send information about new releases, resources, or promotions if you have opted into our mailing list
- Improve the Site and our product offerings
- Prevent fraud and maintain Site security
- Comply with legal obligations
3. Cookies
The Site uses cookies—small data files stored on your device—to keep items in your shopping cart, remember your login session, and understand how visitors use the Site.
You can disable cookies through your browser settings, but some parts of the Site, including checkout, may not function properly without them.
4. Third-Party Services
We share information with third parties only as needed to operate the Site and provide our products and services.
Payment Processing: Payments are processed securely through PayPal and Square, including payment methods made available through those services, such as Cash App Pay. C.S. Duncan Books does not receive or store your complete credit or debit card number on its own servers.
Email Marketing: If you sign up for our mailing list, your email address may be stored and managed through Mailchimp or a similar email service provider and used to send newsletters, updates, and free resources you requested.
Order Fulfillment: Some print titles may be fulfilled through IngramSpark, a print-on-demand and distribution service, which receives the shipping information necessary to fulfill and deliver applicable orders.
Website Hosting and Security: Our website hosting provider and security/firewall services may process technical information, such as IP addresses, as necessary to operate and secure the Site.
We do not sell your personal information to third parties.
5. Children’s Privacy
While some C.S. Duncan Books products, including the Grandpa School and Aviation for Kids series, are created for children to enjoy with a parent, grandparent, caregiver, or educator, the Site itself is intended for use by adults making purchases.
We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us at c.s.duncanbooks@gmail.com, and we will take appropriate steps to delete it.
6. Data Retention and Security
We retain order and account information for as long as reasonably necessary to fulfill orders, comply with tax and accounting obligations, maintain appropriate business records, and resolve disputes.
We take reasonable technical and organizational measures to protect customer information. However, no method of electronic transmission or storage over the Internet can be guaranteed to be 100% secure.
7. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make such a request, contact us at c.s.duncanbooks@gmail.com.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in those emails.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, contact:
C.S. Duncan Books
Email: c.s.duncanbooks@gmail.com
Phone: 1 (410) 474-1964